Blog · AI in Practice
Defining an Effective Alert
An alert is effective when the person who receives it can do something about it, and does. Everything else is a notification.
Overview
- Name the recipient, the action and the timeframe as part of the alert definition.
- Include location, time and imagery so no lookup is needed — a lookup is where alerts die.
- Set the threshold according to the action's cost, not according to the detection statistic.
- Review alerts that were not actioned; they reveal either a threshold problem or a process problem.
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